What this means – burglar/security and fire alarm panels using the older 3G network cell communicators will not be able to communicate to a monitoring station using cellular signals when the providers discontinue support for the 3G networks.
Storms and high winds can take out power lines and phone lines leaving systems unmonitored. Cellular communication provides more of a radio signal approach that can operate from the panel's battery back up system to keep the communication signals active.
Many panels use dual path communication such as IP communication or dual LAN line along with cellular communicators to connect to monitoring stations or central stations. Using dual path is the best way to safeguard against communication disruptions, but they must include cellular communication to avoid disruptions during power outages.
Securitec can help you upgrade your communicator to 4G to avoid disruptions in service.
Securitec is dedicated to the health and well-being of our customers and employees. As an essential business, we will continue to operate normally with added safety protocols and procedures in response to the Covid-19 virus.