We know that selecting a security system can seem overwhelming. To help you out, we've compiled a list of some common questions and answers. If you don't see what you're looking for, give us a call at 800-860-7413 and we'll be happy to help.
|Q: If the power goes out, does my system still work?||A: Yes, your system will continue to work on a battery backup (length of backup time will vary by panel type)|
|Q: Do you have to put holes in my walls to install a security system?||A: No, there are wireless systems available.|
|Q: Do I have to have telephone service to be able to have a security system?||A: We offer several different communications options including network, wifi and cellular.|
|Q: Can I view my cameras from my smart phone?||A: Yes, homeowners and business owners alike can view their cameras from anywhere on smart phones with today's technology.|
|Q: Do your systems have home control devices?||A: Yes, our systems can be incorporated with Z-wave devices to control door locks, thermostats and lights. These can even be controlled with your smart phone.|
|Q: Does your company do inspections of systems installed by other companies?||A: Yes, we can perform inspections of security or fire alarm systems as well as service most security, fire alarm, camera and access control systems.|
|Q: How long is your monitoring contract?||A: Our contracts are in line with industry standards with residential systems requiring a 3-year contract and commercial systems requiring a 5 year contract.|
|Q: If I move, can I take the system with me?||A: Yes, you can move the system with you and re-install at your new location with a wireless system.|
|Q: Am I leasing the equipment?||A: Though Securitec does offer leasing options on some commercial equipment, in most cases, you own your system.|
Securitec is dedicated to the health and well-being of our customers and employees. As an essential business, we will continue to operate normally with added safety protocols and procedures in response to the Covid-19 virus.